Work experience:  Jess is a senior marketing specialist with experience across a breadth of areas from brand and commercial marketing to customer experience. Her passion is putting customers front and centre to drive business growth and customer happiness. She has over 20 years of experience working in telco, financial services and home services businesses including BT, Sky, Capital One, British Gas and Virgin Media. Jess brings together data and insight, creativity and commercial understanding to shape powerful brand and marketing strategies.

What excites Jess: “Having a challenge I can get stuck into!”

Her superpower: “My energy and curiosity. Oh – and my wardrobe of jumpsuits…”